PRIVACY POLICY

Privacy Policy

This Privacy Policy explains how Aquapark Aquacolors d.o.o. (hereinafter referred to as “Aquapark Aquacolors”, “we”, “us”, or “our”) collects, uses, and protects your personal data when you use our website and services:
http://aquacolors.eu/ and http://aquacolors.hr/


1. Data Controller

Aquapark Aquacolors d.o.o.
Molindrio 18
52440 Poreč, Croatia
OIB: 33574721500
Email: info@aquacolors.eu


2. Personal Data We Collect

We may collect the following personal data when you use our website or purchase tickets:

  • First and last name

  • Email address

  • Billing information

  • Payment details (processed securely via payment provider)

  • IP address and technical data (browser type, device information)

  • Purchase history and ticket data

We do not store full credit card details on our systems.


3. Purpose of Data Processing

We collect and process personal data for the following purposes:

  • Processing and delivering ticket purchases

  • Issuing invoices and confirmations

  • Customer support and communication

  • Website functionality and security

  • Legal compliance and fraud prevention

  • Marketing (only with your consent)


4. Legal Basis for Processing

We process personal data based on:

  • Contract performance (ticket purchase and delivery)

  • Legal obligations (accounting and tax regulations)

  • Legitimate interests (website security and service improvement)

  • Consent (marketing communications, if applicable)


5. Data Sharing

We may share personal data only with trusted third parties when necessary:

  • Payment service providers (e.g. Corvus Pay)

  • IT and hosting service providers

  • Legal and regulatory authorities, if required by law

All partners are required to comply with applicable data protection regulations.


6. Data Retention

We retain personal data only as long as necessary for:

  • Completing the purchase process

  • Legal and accounting obligations

  • Resolving disputes or claims

After this period, data is securely deleted or anonymized.


7. Data Security

We apply appropriate technical and organizational measures to protect personal data, including:

  • SSL encryption

  • Secure payment processing

  • Firewall protection

  • Access control restrictions


8. Your Rights

You have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data (where legally possible)

  • Restrict or object to processing

  • Withdraw consent for marketing communications

  • File a complaint with a supervisory authority

To exercise your rights, contact us at: info@aquacolors.eu


9. Cookies

Our website uses cookies to improve user experience, analyze traffic, and ensure proper functionality. You can manage or disable cookies in your browser settings.


10. Third-Party Services

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.


11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be published on this page and take effect immediately upon publication.


12. Contact

If you have any questions regarding this Privacy Policy or your personal data, please contact us:

Email: info@aquacolors.eu
Aquapark Aquacolors d.o.o.
Molindrio 18, 52440 Poreč, Croatia