TERMS & CONDITIONS
General Terms and Conditions
These General Terms and Conditions for online ticket sales provided by Aquapark Aquacolors d.o.o. (hereinafter referred to as Aquapark Aquacolors) define the terms under which the service provider operates its services toward users (hereinafter referred to as customers) via its websites:
http://aquacolors.eu/ and http://aquacolors.hr/
The service consists of selecting and purchasing tickets for Aquapark Aquacolors for personal, non-commercial use. The system allows customers to download and print a ticket with a barcode, which enables entry to Aquapark Aquacolors upon scanning.
Basic Services
The online ticket sales system of Aquapark Aquacolors is designed to simplify and speed up the purchase process for personal use. After a successful purchase, the customer receives an electronic ticket that can be printed or shown upon entry.
Payment Methods
Payments in our online shop can be made using:
Visa
MasterCard
Maestro
Security Statement
Corvus Pay uses the highest data protection standards, including a 256-bit SSL encryption certificate and TLS 1.2 cryptographic protocol. The system ensures secure data transmission and protection against unauthorized access through a multi-layer firewall system.
Online Ticket Sales
By purchasing tickets via http://aquacolors.eu/ and http://aquacolors.hr/, the purchase agreement is considered concluded at the moment of successful payment.
After a successful transaction, the customer receives the ticket and invoice via email.
Customer Obligations
The customer is required to present the ticket upon entry to Aquapark Aquacolors. The barcode on the ticket must be scanned to allow entry. The ticket must be kept throughout the entire stay in the park.
Prices and Fees
Ticket prices are clearly displayed throughout the purchase process. There are no hidden costs or additional fees. Payment is possible only with the cards listed in these terms.
Complaints
The customer has the right to submit a justified complaint in case the purchased tickets are not received.
The deadline for submitting a complaint is 10 days from the date of purchase.
Complaints must be sent in writing via email to: info@aquacolors.eu
In the case of a justified complaint, the customer is entitled to a ticket replacement or a refund.
Changes to Terms of Use
Aquapark Aquacolors d.o.o. reserves the right to change these Terms and Conditions at any time without prior notice. Changes take effect upon publication on the website.
Privacy Protection
Aquapark Aquacolors collects only the essential data required to provide its services and uses it solely for that purpose. Data is accessible only to employees who require it for their work duties.
Customers have the right to request removal of their data from marketing lists.
Contact
Aquapark Aquacolors d.o.o.
Molindrio 18
52440 Poreč
OIB: 33574721500
Email: info@aquacolors.eu
Disclaimer
The content of this website is for informational purposes only. Aquapark Aquacolors is not responsible for any errors, technical issues, or temporary unavailability of the website.
The company is also not responsible for the content of external links or for any damage arising from the use of information on this website.
Credit Card Payment Security
Payments are accepted only via Visa, MasterCard, and Maestro cards.
The Corvus Pay system uses SSL encryption and advanced security protocols to protect data. Aquapark Aquacolors does not store credit card information.
